This article describes an issue of Windows installer (MSI) repair that occurs after you install security update 2962490 in Windows 8.1, Windows Server 2012 R2, Windows RT 8.1, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1. You can fix this issue by using the update in this article.

If the Windows Installer engine is corrupted, disabled, or installed incorrectly, this may cause program installation issues. Use the following methods to identify any Windows Installer issues that may be causing problems when you install, uninstall, or update programs.

What can I do about this error? Uninstall the Windows Installer (MSI) version of Office. You can stay with the Windows Installer version of Office and not install the Microsoft 365 Click-to-Run version you were trying to install. Or, do the following:

Install the 32-bit or 64-bit version of Office. Select your version below and follow the installation steps. Microsoft 365, Office 2019, or Office 2016 (Follow the steps to select a specific bit version, such as 64-bit if that's the version you need.)

Windows Installer uses logging to help you troubleshoot issues that may occur when you install software packages. After you enable logging, you can try the unsuccessful installation again. Windows Installer tracks the progress and records the data in a log file.

You see the following error code when you try to install or update a game or app on your Xbox console: Status code: 0x87e00017. This means that the download has failed or paused due to networking issues, or that there might be an Xbox service alert. Solutions. Collapse all. Check the Xbox service status.

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Install Microsoft 365 for the first time Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup .

Fixes a problem in which applications that were installed by Group Policy are reinstalled when you start them the first time after each logon. This problem occurs in Windows 8.1, Windows Server 2012 R2, Windows 7 SP1, and Windows Server 2008 R2 SP1.

This article describes a hotfix that enables you to use Package Installation Wizard (Dtsinstall.exe) to run the deployment manifest file of a SQL Server Integration Services 2008 (SSIS 2008) package on a computer on which SSIS 2008 is not installed. More Information.